Questions & Answers2018-09-27T16:01:11+00:00

[widgets_on_pages id=2]
What is Pelleve?2014-03-05T14:21:19+00:00

This is a bi polar radio frequency treatment.

Prior to treatment will you need to know about prescribed medication/my medical history?2014-03-05T08:50:56+00:00

Yes, as part of the consultation process there is a medical history disclosure that must be completed and signed.

What time do we open?2014-02-06T14:17:10+00:00

Mon- Fri 8:00am to 8:00pm and Sat 10:00am to 5:00pm

Polaris Laser Hair Removal. How does it work?2018-09-27T16:01:12+00:00

The Polaris Laser emits an intense beam of light which passes safely through the upper skin layers to the underlying strata. Hair follicles are then eliminated by a process known as selective photothermolysis, which treats the problem without harming the skin.

Is the process safe?
This process is completely harmless and totally safe when administered by a trained operator.  All our operators have successfully completed the accredited Polaris training course.

How does it feel?
Patients may experience slight discomfort during the treatment but with no long term effects.  It is generally accepted however, that Laser hair removal is more comfortable than waxing or electrolysis and has a far superior recovery rate.

How many treatments are needed?
Due to the natural growth cycle of each hair follicle, several treatments may be required to achieve optimal results.  Each hair follicle goes through growing and resting phases, but hair is most sensitive to laser treatment whilst in the growing (anagan) phase.  In most patients successful removal can be achieved following a short course of treatments.

What are the benefits of Fraxel treatment?2013-06-09T17:45:47+00:00
  • Smoother, fresher looking skin
  • Improved skin tone and texture
  • Reduced wrinkles around the eyes
  • Improved appearance of acne scars and surgical scars

Has Fraxel treatment received FDA-clearance?
The Fraxel laser has received FDA-clearance for treatment of the following:

  • Wrinkles around the eye (periorbital wrinkles)
  • Age and sun spots (pigmented lesions)
  • Brown spots/Pregnancy Mask (Melasma)
  • Acne Scars and Surgical Scars
  • Skin Resurfacing

How many treatments will I need and how will they be spaced?
Everyone’s skin is different, but clinical studies suggest that for most people, maximum results are realised in just 3 to 5 sessions.  They are usually spaced 2 to 6 weeks apart.

Does Fraxel treatment hurt?
Topical anaesthesia is applied before the procedure and cold air is used on the treatment area during the procedure to minimize discomfort.  After the treatment, most patients report a feeling similar to having had too much sun.  It usually disappears after 1 to 3 hours.

What side-effects can I expect after treatment and how long will they last?
You will have some degree of redness and swelling.  The intensity and duration depends on how aggressive the treatment was and your particular healing characteristics.  Other temporary side-effects may include minor itching, dry skin, peeling or flaking, and a bronzed skin appearance.  You will be given specific instructions about what to expect for your particular treatment and how to minimise the side-effects.

What precautions should I take after treatment?
Wear sunscreen of SPF 30 or higher and avoid direct sun exposure while you’re healing for at least 3 months after your last treatment.  Further protect yourself by wearing wide-brimmed hats if you expect to be out in the sun.

How long do the effects of Fraxel treatments last?
It depends on your particular condition and how you care for your skin.  Once your skin is restored, continue to protect it as described above.  For conditions such as melasma, it is very important to avoid direct sun exposure.

Your physician will give you specific advice based upon your individual needs.

How does MoleMate Work?2018-09-27T16:01:12+00:00

MoleMate comprises a handheld scanner and software that uses SIAscopyTM.

SIAscopy is clinically proven non-invasive skin imaging technology that accurately detects melanoma at an early and treatable stage. Developed in the UK and widely used in Europe and Australia, the process is simple, using light and digital imaging to evaluate the state of your skin.

SIAscopy provides medical professionals with a wealth of previously unavailable information to assist them in making an instant clinical decision about a lesion during a patient consultation.

What is SIAscopy?2013-06-09T17:47:29+00:00

SIAscopy understands the way that light interacts with the skin; the manner in which it scatters or bounces, the amount absorbed by cells and other structures along with the different changes in wavelength or colour. By understanding these interactions and comparing the light sent into skin with light that comes back out, SIAscopy is able to determine the nature and position of many of the different components of the skin. SIAscopy measures key chromophores within the skin, in particular haemoglobin, melanin and collagen. SIAscopy is also able to determine whether melanin is in the top layer of the skin, or whether it has moved lower down into the papillary dermis (dermal melanin).

Polaris Laser Thread Vein Removal. What are thread veins?2018-09-27T16:01:12+00:00

Thread veins are tiny, thin blood vessels, which run close to the surface of the skin and look line fine red or purple wiggly lines. They are also known as spider veins or broken veins. The medical term for this condition is telangiectasia. Although these super-fine veins are connected to the larger venous system they are not an essential part of it.

2. What causes thread veins?

A number of factors contribute to the development of spider veins including, heredity, weight gain, prolonged standing or sitting. The use of certain medications. constrictive clothing, pregnancy and other events which cause hormonal shifts e.g. puberty, birth control pill, menopause and hormone therapy. Facial thread veins can also be caused by tight fitting glasses, squeezing spots, smoking. exposure to wind and cold and over exposure to the sun.

3. What is Laser Vein Treatment?

Laser therapy is a proven treatment for treating unsightly broken, dilated vessels, as well as other unwanted vascular lesions, such as Rosacea, port wine stains and other vascular birthmarks.

4. How does Laser treatment work for thread veins

The Polaris_Nd:YAG laser provides a revolutionary non-invasive treatment, which can quickly and safely remove larger and deeper vessels leaving your skin looking smooth and your legs and face much improved. The redness and bruising associated with traditional treatments or other lasers are minimised or completely eliminated. Polaris provides the most risk free treatment for dark or tanned skin when compared to other existing treatments.

5. Which conditions can be treated?

  • Facial thread veins, facial redness and flushing
  • Unsightly broken and dilated vessels just under the skin on the body and legs
  • Blood spots and spider naevi
  • Consultant Dermatologists recommend treatment sooner rather than later, as small veins are easier to treat.

6. How does it work?

The laser works by emitting a specialised light which passes through the skin and is absorbed by its target – in this case the haemoglobin (the red portion of blood) in the unwanted vessels. The laser light energy is converted into thermal energy – the heat then coagulates the blood and destroys the function of the vein. Over time the vein is reabsorbed into the body and is no longer viable.

7. What should I expect after the procedure?

The appearance of the treated vessels will dramatically change, turning from blue and purple into light red. Any inflammation will subside within a couple of hours. The redness of the treated vessels will gradually disappear as the process progresses, which may take between 2 and 6 weeks, depending on the size of the veins treated.

8. What are the Possible side effects from Laser treatment?

The most common side effect is bruising, or purpura, around the treated area, which normally resolves within days of treatment. Temporary hvperpigmentation (brown discolouration) or hypopigmnentation (lightening of the skin) may occur, but this is very rare. Temporary blistering and scabbing may occur on rare occasions but is highly unlikely.

9. How many treatments will I need?

Quite often one treatment is sufficient to achieve full clearance but depending on the severity of the veins you may require two or three treatments. Treatments are approximately 6 weeks apart. Any new developing veins cannot be prevented so if your body tends to develop vascular problems you will most likely need to return for additional treatments.

10. What Post laser treatment care do I need to know?

  • Any initial reaction should settle down in a few days
  • Avoid direct exposure to bright sunlight for two weeks and wear a sunscreen SPF 15 or higher for at least 48 hours
  • Avoid sunbeds for 4 – 6 weeks
  • Avoid abrasive scrubs and fake tans
  • Avoid hot baths, saunas and excessive exercise for 2 weeks after thread veins and 6 – 8 weeks after larger veins or until bruising subsides
  • If you have been wearing support aids such as stockings continue to use these until any bruising subsides
  • After removal of large veins avoid flying for 6 weeks
  • After facial treatments you may use make-up if necessary, remove with care and pat the skin dry

11. What are varicose veins?

Varicose veins are part of the same circulatory disorder as thread veins, but more severe.  They affect around one third of women and a smaller percentage of men.  They develop when the walls of the vessels and the valves inside them sag under the pressure of the blood they carry.  The veins then become painful and lead to complications such as bleeding, swelling and ulceration.

Varicose veins differ from spider veins in a number of ways.  Varicose veins are larger – usually more than a quarter-inch in diameter, darker in colour and tend to bulge.  Varicose Veins are also more likely to cause pain and can be related to more serious vein disorders.

Due to these complications the Polaris laser system is not used at the Chilston Clinic for Varicose Veins.

12. What are spider veins?

Spider veins – known in medical world as Telangiectasia or Sunburst Varicosity – are small, thin veins that lie close to the surface of the skin.  Although these superfine veins are connected with larger venous systems they are not an essential part of it.

A number of factors contribute to the development of spider veins, including heredity, pregnancy and other events that cause hormonal shifts, weight gain, occupations or activities that require prolonged sitting or standing, and the use of certain medication.

Spider veins can occur on any area of the body, but are most common on the legs and face.  The exact cause of spider veins is not known, but it has been shown that there is a genetic component to spider veins.  While spider veins can occur in both men and women, they are more common in females.  It seems as if the hormones oestrogen and progesterone play a role in the development of spider veins.  Changes in chemistry such as puberty, birth control pills, menopause and hormone therapy can bring them on.  Constrictive clothing, such as tight hosiery and girdles can also cause spider vein development.  The spider veins that appear on the face can also be the result of too much sun exposure.

Microdermabrasion. How does it work?2013-06-09T17:49:42+00:00

A jet of fine crystals are vacuumed across the skin removing the dead and damaged skin cells.

2. What results can I expect from the treatment?

Level 1 – Beauty Flash
The skin may feel tight as if exposed to the sun or wind for a while after treatment.  Keep the skin well moisturised as advised by your therapist.

Level 2 – Deeper treatment for more blemished or thicker skins

The skin will appear red and slightly swollen, ranging from a few hours, to a few days for more sensitive skins.

Level 3 – Deep treatment: scar tissue and stretch marks
The skin will appear red and slightly swollen as in Level 2.  Slight blood spotting may occur immediately after the treatment and the healing process will commence.  Healing time is longer than Level 2, but the results are worth waiting for.

3. What about Caring For My Skin After Treatment?

Keep the skin well moisturised as recommended by your therapist

Ensure that the area is kept clean with PH balancing products, as recommended by your therapist.

Remember that the new fresh skin which has been exposed will be delicate. Protect it from the sun by using a SPF (sun protection factor) of at least 12. This is always advisable on any skin.

Extra Care for Level 2 Treatment

  • Do not apply make up for 24 hours
  • Avoid any other treatments on the skin for two weeks
  • Do not use sun beds for at least two weeks
  • Keep the area as clean and dry as possible
  • Avoid swimming for at least two weeks.

Extra Care for Level 3 Treatment

  • Follow all instructions for Level 2, plus
  • Keep the area covered with a sterile dressing for 24 hours
  • If the treated area is on the body, wear loose fitting clothing and allow air to the body wherever possible.
Clinic Questions. What happens if I miss an appointment?2018-09-27T16:01:12+00:00

If you are unable to keep your appointment please let us know as soon as possible e.g. 24 hours in advance.  This will enable us to offer it to someone else.  We understand that it is not always possible to give us this much notice.

In the event that you are not able to give us 24 hours notice and we are not able to fill the slot we would regrettably have to set a cancellation fee of £20.00 per half hour booked.

2. How is the clinic regulated?

We are regulated by the CQC (Care Quality Commission) and RPC (Radiological Protection Centre).  In addition we have a written policy and protocol for every treatment carried out at the clinic and all of our clinicians are trained to the very highest standards.

3. Is there parking at the clinic?

Yes we offer secure, private parking that is free of charge

4. Do you have any other clinics elsewhere in the UK?

No , we are an independent clinic based in Kent, however we are affiliated to other clinics e.g. Dr Rakus in London

What are the benefits of a Thermage?2013-06-09T17:52:35+00:00

Thermage procedures can help smooth, tighten and contour your skin for an overall younger looking apearance with a noticeable difference in a single treatment!  Effective for eyes, face, arms, thighs, buttocks and tummies.

Thermage can also be used with many other aesthetic procedures.  Combining say Fraxel and Thermage is a great way to help restore firmer and smoother hands and eliminate unsightly age spots.

2. How does it work?

As you age, the collagen in your skin breaks down resulting in wrinkles and sagging skin.  Thermage uses patented radiofrequency RF technology to safely heat the layers of your skin, stimulating existing collagen and promoting new collagen growth resulting in younger looking skin.

3. How long will the results last?

The effects continue to improve for up to six months following a single treatment.  Results can last for years depending on your skin condition and natural ageing process.

4. Is it safe?

Thermage procedures, including the Thermage CPT procedure have an excellent safety profile with more than 600,000 treatments completed.  Potential side effects are generally mild and may include redness, swelling, blisters, bumps and rare instances of surface irregularities.

5. How long before I can return to my normal activities?

There’s little or no downtime therefore no special care is needed after the procedure and most patients return to their regular activities immediately following treatment.